WE TAKE GOOD CARE OF YOUR ORDERS.
We want to get your order to you as quickly and inexpensively as possible. Most orders ship the same day, and we provide two types of shipping to fit your needs.
Standard shipping is FREE! Your order will be carefully packed and shipped via registered post services.
Shipping time is usually:
- 5-10 business days* for Canadian orders
- 15-20 business days* for international orders
- 3-5 business days* for local delivery in metro Vancouver BC
Limited tracking – Package will be shipped as registered mail. Some post services do not offer local tracking. Feel free to check with us if you have any questions.
Express shipping (optional) is quickest & safest way to ship. Your order will be shipped via priority postal services and it will reach most locations between 5-10 business days*. A tracking number will be provided for your easy reference. You can track the detailed status of your package anytime on the service provider’s website or by logging in to your account and click “View Order” -> “Track”
*Kindly note that shipping time may be affected by uncontrollable factors such as customs clearance or poor weather conditions.
DO YOU SHIP TO MY COUNTRY?
TAXES AND DUTIES?
OUR 14 DAY MONEY BACK PROMISE!
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a courier service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility. This will not be refunded, unless the goods were originally faulty.
- Customized/bespoke goods will not be refunded or exchanged, unless proven faulty.